Debt Counselling

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Having problems with your debt? Well you’re not alone. Lots of South Africans are battling financially.

If your monthly repayments have risen so high and you a struggling to stay afloat or you’re facing blacklisting, one option is to go into debt counselling or debt review.

The debt review process was introduced in 2007 with the National Credit Act (NCA). The benefit of debt counselling or debt review is that, while you’re getting debt counselling and in the process of paying off your debts, no legal action can’t be taken against you.

1. You will need to supply your payslip, your ID document, monthly budget and all your monthly debt commitments (latest statements) to the debt counsellor.

2. The Debt Counsellor will do an initial assessment to check if you are over-indebted and will then contact you.

3. During the consultation, the Debt Counsellor will verify your budget and existing debt commitments. The debt counsellor will crunch the numbers with you and work out how much you need to live on and what is available to repay debts.

4. The debt counsellor will then contact all your credit providers and check that you’ve got all the amounts right. He or she will also get hold of the credit bureaus and tell them to list you as being under debt counselling.

This is NOT like a blacklisting – it’s a protection. It will be removed completely once you’ve paid everything off.

5. Once agreement has been reached, the debt counsellor will give you your final repayment plan and also submit it to a Payment Distribution Agency.

This agency will take a lump sum from you each month and split it up between the credit providers, according to the repayment plan.

Your obligation is to keep up the monthly payments until such time as the whole amount has been paid off.


National Credit Regulator
The National Credit Regulator is the Governing Body established to monitor the Credit Industry and protect all consumers in South Africa.

One of its tasks is to regulate the Debt Counselling Industry to ensure fairness to all consumers by enforcing strict guidelines and the monitoring of fees that need to be adhered to, allowing you peace of mind, knowing that you are fully protected by the National Credit Act.

5 Easy steps to financial freedom

  • Fill in the free application form.
  • Your creditors are notified. You are now protected from legal action.
  • Initial Debt Repayment plan is prepared.
  • Debt repayment plan is negotiated with creditors.
  • Application for debt repayment plan to be made a court order.


  • Store Cards
  • Credit Cards
  • Personal Loans
  • Bank Overdrafts
  • Hire Purchases
  • Bonds


  • Free Advice
  • Quick and Easy
  • No interviews in person
  • In complete confidence. your employer or work colleagues will not find out


You may join the plan immediately subject to completing the application, submitting all relevant documentation and filling the qualification requirements.

No, it does not make a difference, your bond will also be included in the debt review.

In the majority of cases the Banks will accept a reasonable offer, usually around 80% of your bond, but in some cases we will keep normal instalments on your bond. We will certainly make sure your bond is treated as the highest priority debt in order to make sure your home is secure.

This depends on numerous factors and can only be determined once we have all the facts at hand (the total amount available for your creditors, total debt outstanding and agreed negotiated rates with your creditors). You will get a full breakdown when everything is processed.

No. We treat our clients with trust and respect. You will not have to take time off work to visit us and no one will visit you. We will only contact you when it is necessary.

Yes, we will deal with all your unsecured and secured loans. When we analyse your finances, we will make appropriate allowances for you to be able to afford your day-to-day expenses before we calculate how much you can afford to pay your creditors.

Yes, if you are married COP it means that you legally share all assets as well as debts with your partner. Therefore, by law, both of you must go under debt review.

Your creditors shall according to National Credit Act stop pursuing you when you have been placed under debt review. Sometimes it can take a bit of time for creditors to update all their departments that you are under review - should they contact you, let them know that we are your debt counsellors and that we are acting on your behalf. You should forward any letters for us to deal with on your behalf.


For a Free, No Obligations Assessment for Debt Review fill out the below form and we will assess your situation and get back to you with recommendations.



I would just like to say a big THANK YOU to Samantha and the team for all their help shedding some light on my debt problems.Quote



I am finally on the road to financial freedom. So thanks again for all the assistance, I will certainly recommend you!Quote



Today I have less stress and no fear of answering the phone. Thank you Debt Therapy for making my life so much easierQuote